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Quality healthcare is one of the most important factors in how individuals perceive their quality of life. In most countries, alongside the economy, it is the major political issue. In some countries, such as the UK with the National Health Service (NHS), the healthcare delivery organization is a pa ...

We will be publishing a series of articles on decoding 'Detailed Service Quality' report.This is the fundamental report that can help management understand the current performance of the organization and define strategy and goals to further improve it.Before we explain the rationale of each report c ...

Continuous process industry took considerable time while adopting and effectively using the Business Intelligence solutions. The show stoppers were the not ready technology, partial data availability/accessibility and lack of needed organizational commitment. Good news is that the industry has passe ...

In today’s competitive markets, the companies that survive and thrive do so by stepping up their ability to keep moving in front of corporate and customer requirements.This means, it is not just developing systems that easily collect, manage, analyze and report process data to deliver a real-time ...

Scientific discoveries, next-generation technology solutions, medical advances, payment reform, and new models have the potential to dramatically transform health care delivery. Staying at the forefront of innovation requires constant vigilance, and for health care leaders, it requires an understand ...

My friends in the manufacturing industry often ask me a question, 'What are the chances that a business dies if it does not invest on Operational Excellence?'. My answer to the question is simple - 'Definitely it Won't Survive'. How can a business survive in today's competitive world if it doesn't c ...

I am often asked questions about the ISA standards like - What is the difference between ISA-95 and ISA-88? and What is the relationship between ISA-88 and ISA-95 standards?In this article I will only focus on answering these questions.If we look at history, ISA-88 standard was developed before ISA- ...

The amount of data that exists within an organization keeps growing and researchers have marked its growth pattern close to exponential. As the organization grows, different personnel need access to the appropriate information so they can make the best operational and maintenance decisions for their ...

Enterprises that operate in the field implement systems such as SAP Mobile Plant Maintenance with the understanding that it will manage all their plant maintenance needs effectively. In reality, SAP Mobile Plant Maintenance addresses only half the plant maintenance field workers' requirements, as it ...